I totally dun agree with this statement!
There are reason of 'Why Customer Always Right' is wrong. Agree x?
Customer is always write.. :) ya laa,only know on making complaints.
P/S: Mode geram. Bengang dgn customer ni yg x abes2 question my process. Korang ingat aku ni keje dok jwb soklan korg je ke. Pulak tu nak soh tighter limit,n nak answer within one day. Cam SENGAL je.. Nampak gayanye,menambahkan lagi semangat aku utk resign. WAA,nak cari keje lain. Nama je engineer,tp keje cam ape je. Ala2,customer relation officer lak aku ni. Tapi,indirectly atas nama engineer. Serious,this kind of issue memang mendown mood aku!
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